Job Title: Senior Account Executive
Department: Commercial Lines
Reports To: Operations Leader
FLSA Status: Exempt
Job Code: Account Executive
Summary The Senior Account Executive is an advanced account management position. This role requires management of a large book of business, more than five years of experience in an Account Executive role, and advanced designations. The Senior Account Executive will provide a high level of sales support to the Producer and customer service to clients. The position requires a significant degree of independent judgment and discretion in order to meet those service levels. Duties include assisting in selling, direct selling, marketing, and customer service in coordination with Producers and other Agency personnel.
The Senior Account Executive has superior product knowledge and is familiar with the specific products offered by the Agency's carriers. The Senior Account Executive will assist in the production of new and renewal accounts in keeping with Agency and individual Producer goals and provide field service in support of Producer activities.
The Senior Account Executive is responsible for assisting clients with service needs and making changes to existing accounts. The Senior Account Executive will work with the Producer to design and recommend proper insurance and risk management programs to Agency clients.
Meets directly with clients. Negotiates and sells lines of insurance to clients. Designs insurance and risk management plans for clients as assigned and directed by Agency management. Provides clients with full exposure analysis and reviews methods of handling risks. Works with the Producer to write new business accounts. Sells in place of Producer.
Leads accounts through the renewal process per department procedures. Markets accounts to insurance carriers.
Maintains records according to Agency standards to ensure that procedures are properly followed and that information is readily accessible.
Assists in the development of strong personal relationships with appropriate insurance carrier personnel. Assists Agency in developing carrier relationships by becoming familiar with and executing strategies developed for satisfying carrier goals and objectives.
Trains and directs technical support personnel including Account Managers, Account Coordinators, or Analysts in order to meet essential duties and responsibilities.
Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year College or university and/or a minimum of five years account executive experience.
Certificates, Licenses, Registrations
Appropriate insurance license(s). Advanced designations.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.